Knowledgebase

Refund Policy Print

  • 123

Refund Policy

Welcome to our service! We prioritize customer satisfaction and offer a flexible refund policy to ensure a comfortable and reassuring experience.

Refund Policy


Users are entitled to request a refund within 15 days of the purchase date, subject to the following conditions:

Time Frame:
Refund requests can only be submitted within 15 days from the purchase date.

Eligible Refund Cases:
If the service provided does not meet the description outlined.
If the user encounters persistent technical issues that our support team is unable to resolve.
If the user is dissatisfied with the service overall,
Ineligible Refund Cases:
If the refund request is submitted after the 15-day period.

Refund Request Process:
Users can submit a refund request by contacting our customer service team via email or the designated form on our website.
The request must include account details, and the reasons for requesting a refund.

Processing Timeframe:
Refund requests will be processed within 1 business days of submission.
Refunds will be issued using the same payment method used for the purchase.

Additional Fees:
Any applicable bank or transaction fees may be deducted from the refunded amount.

Contact Us
If you have any questions about our refund policy, please do not hesitate to reach out to our support team. We are here to assist you!

 

 


Was this answer helpful?
« Back